Creating Runs

Help articles and how-to guides for creating runs in Stream.

Why isn't my order appearing on the map?
The order is already allocated to a different run. Find the order in Order Search and click on the order - under the 'Delivery', hover your m...
Tue, 23 Nov, 2021 at 3:28 PM
Where can I see the Order Notes in Planning?
Click on   next to the order number to view events and notes for an order. This is for both the orders in the unplanned list and the orders on a run.
Thu, 15 Oct, 2020 at 10:03 AM
How can I view an old run
In the Advanced Planning screen, click the Search button in the top left above the 'Runs' panel.  Change the date range to include the date of th...
Thu, 15 Oct, 2020 at 9:21 AM
Why isn't an order appearing in the Unplanned Order list?
The Search terms entered in the Search Bar exclude the requested order. Click Search and change the criteria or click on Clear Search   The order ha...
Thu, 15 Oct, 2020 at 9:20 AM
What do the different colours on the Runs mean?
Runs The currently selected run is highlighted in green Assigned Driver is shown in green Unassigned Driver is shown in red Assigned Vehicle is shown in...
Thu, 15 Oct, 2020 at 9:22 AM
How can I move an order from an existing run to a new run?
Within Advanced Planning highlight the existing run from the Runs list on the top left.  Find the order you wish to move in the Selected Run panel and drag...
Thu, 15 Oct, 2020 at 9:23 AM
Why am I unable to optimise a run?
Closed runs can not be optimised.  If the run is closed, open the run using the buttons in the Run list on the left hand side of the planning screen.
Thu, 15 Oct, 2020 at 9:25 AM