Stream

Logging In & Resetting Passwords 3

• Where can I download the Stream Mobile App?
• How do I log in to the Stream Mobile App?
• I'm having trouble signing into the Stream Mobile App

Runs, Deliveries & Collections 2

• Why can't I see my run on the Driver's App?
• How do I perform runs and make deliveries & collections using the Stream Mobile App?

Walkaround Checks and Defect Reporting 2

• How do I complete vehicle walkaround checks using the Stream Mobile App?
• How do I report vehicle defects using the Stream Mobile App?

Amending Orders 0

Communication 1

• How can I contact customers from within Stream?

Confirming Orders 3

• How do I view unconfirmed orders?
• How do I confirm my orders?
• Do I have to confirm all orders manually?

Creating, Importing & Uploading Orders 4

• How can I upload orders to Stream?
• How do I manually create new orders?
• My Location isn’t found
• What format should the columns be in when uploading orders?

Creating Runs 7

• Why isn't my order appearing on the map?
• Where can I see the Order Notes in Planning?
• How can I view an old run
• Why isn't an order appearing in the Unplanned Order list?
• What do the different colours on the Runs mean?

View all 7

Drivers 1

• Why are some of my drivers not selectable in planning?

Master Runs 2

• How to setup 'Master/Milk Runs'
• How to create a new run from a 'Master Run'

Orders in Planning 1

• An order has been updated as delivered by mistake

Re-Planning 1

• How do I re-plan a failed delivery?

Vehicles 1

• Why are some of my vehicles not selectable in planning?

Creating Reports 2

• How do we create a report to identify how many runs were done per vehicle per week, were they on time, late etc?
• How do we create a report on vehicle defects?

Exporting Reports 1

• How do we print off a report of what orders were delivered between certain dates and how many days the order has been in stock?

Settings Access 0

Tracking Links (URLs) 0

Tracking Widget 1

• How to Install and Use the Stream Tracking Widget

Adding/Removing Users & Drivers 2

• How do I delete/disable a user and remove their access?
• How do I add a new user?

Logging In & Resetting Passwords 1

• I can't sign in to STREAM?

Adding/Removing Vehicles 1

• How do I Replace or Dispose of a Vehicle?

Vehicle Bookings 1

• How can I create and manage vehicle bookings?

Accident Reporting 1

• How can I report and record accidents?

Custom Checks & Check Types 2

• How can I create a custom check types?
• How can I create individual custom checks?

Resolving Defects 1

• How do I resolve defects on a vehicle?